Confirmation that a special request has been noted and passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. After the cruise final payment date the refund is, the total value of the ticket will be refunded less a $200.00 non-refundable penalty. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. Providing this information online and prior to your cruise will significantly speed up your check-in process and will be able to board the ship sooner and avoid delays and queues at the cruise terminal. 5.7 What is your liability towards guests? To further ensure that you and your fellow guests receive exactly that, we have developed a set of Guest Behaviour Policies which are available on board. Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. Celebrity Cruises welcomes pregnant guests but will not accept guests who will enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. However, at the end of the entire process, it acknowledged my payment but indicated that I still owed a little over $300, which was the exact amount of the gratuities for the cruise. Fake Celebrity Instagram MessagesInstagram. Just be certain to have the rep email an updated booking confirmation showing the payment and $0 balance due. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. You must also give us details of any relevant insurance coverage you hold. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy If an item is left onboard, whilst we will assist you in trying to recover the item, if we are unable to do so, then we cannot be held responsible and we will refer you to your travel insurance to make a claim for the item. Information on health requirements is also contained in the UK Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices, and on the UK Government website at www.gov.uk/foreign-travel-advice. Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we will only increase or decrease the price in the following circumstances. The changed arrangements will then be treated as a new booking. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. I logged onto Celebrity, pulled up my reservation and realized that my final payment due date was July 1,. Please request your preferred seating and table size at the time of booking. Logo Store; Find Your Roll Call; Meet & Mingle; Guidelines; Community Help Center; More . The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. As part of this policy, Disney Cruise Line is temporarily extending final payment until 60 days before sailing for all guests who have unrestricted stateroom categories booked. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations or the Montreal Convention. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Take your whole room right to the water's edge, giving you open air access to the sea whenever you wish. Please refer to the terms and conditions of your debit or credit card for details. After that point, your agent will hold the monies on our behalf until they are paid to us. In the event that you do not notify us within these time limits, this may affect our ability to investigate the loss, delay or damage and may impact on the way the complaint is dealt with. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Due to the utilization of GAP and TCs, the final payment may be submitted net of commission. This includes any disappointment, distress, inconvenience or effect on any other arrangements. If you purchase one of our standard fly/cruise packages, build your own package via our website or purchase simply a cruise only holiday from us, you have the peace of mind in knowing that we shall have responsibility for the cruise element and all other aspects of your holiday that we have organised for you. For U.S. departing cruise and long haul destinations, hotel accommodation (room only basis unless otherwise stated) and transfers canbe added to bookings and at an additional cost. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. Norwegian Cruise Line Adjusts Final Payment Deadlines We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Where the Montreal Convention 1999 applies, the maximum we or the airline will have to pay you at present for loss, destruction, damage, delay of luggage is the maximum payable under the Convention. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. We promise not to levy a surcharge within 30 days of the start of your holiday. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. Such bookings will be treated as normal bookings subject to the above comments on special requests. Final Payment Date? - Celebrity Cruises - Cruise Critic Community Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. Drones used on the ship will be confiscated till the end of the cruise. Subject to section 5.8 below we promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. You have a choice of seatings for your meals in the Main Dining Room. If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. A. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Unfortunately I was advised that they are unable to extend your final payment due date. . Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Celebrity Cruises Updates Final Payment Dates For Sailings Through We may (at our discretion) offer you the option of making a Guarantee (GTY) booking. All Rights Reserved. NOTE: The only exception to this policy are curling irons and hair straighteners. The contract between us is governed by English law. Any delay in providing us with these details will prevent us from being able to issue tickets. The exception to this is where the claim or complaint concerns the absence of a safety feature, which might lead a reasonable holidaymaker to refuse to take the holiday in question. final payment date? - Celebrity Cruises - Cruise Critic Community We have additional measures and Supplementary Terms and Conditions in relation to COVID-19. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . A significant change is a change to your confirmed holiday, which we can reasonably expect will have a significant effect on it. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. We will provide a future cruise credit if you have symptoms of COVID-19 before you sail. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs (approximately 379,000). Problems, so telephoned, cleared it. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. In addition, we will only be responsible for acts or omissions of our employees, servants or agents if they were at the time of the alleged act or omission acting lawfully and performing duties or services on our specific instructions, and within the course of either their employment or their engagement by us. Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Where a refund is due, we will pay you the full amount of the decrease in our costs. (For holiday sailings final payment is due 105 days prior to sail date) B. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Call us at 800-288-6006 if you need help finding the perfect cruise. and will dispose of containers holding alcohol. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount if you have purchased advance purchase air fares. The travel organisers own Booking Conditions will apply to your contract (with the exception of section 5.13 (c). Where such letter is required, the letter must authorise the travelling adult to take the minor/s on the specified cruise and must authorise the travelling adult to supervise the minor, sign applicable sports waivers and permit any medical treatment that must be administered to the minor which in the opinion of the treating doctor needs to be carried out without delay. Some flights will involve a change of aircraft. Photo Via: Celebrity Cruises.
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