I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' first asked for an update, we were told that they were busy and there was a bit of a delay. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. looking forward to seeing you all there. Well i was totally disgusted by this. To be fair, we were offered free drinks or a cake as compensation. Anyone on or off Facebook. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Bretby Lane, Burton upon Trent DE15 0QS, England. cafe/restaurant was fairly busy. Improve this listing. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. Claim your listing for free to respond to reviews, update your profile and much more. 01283 703355 info@plantersatbretby.com https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. Bretby Garden Centre. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. One cream slice had become a cream slide. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Click to reveal The population of the civil parish as of the 2011 census was 893. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. Off I go again to get more cutlery. 219 Reviews. Staunton Harold Nurseries and Garden Centre. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Find Planters at Bretby Ltd in Burton-On-Trent, DE15. that the ham and eggs was 2.00 more than wherever she'd just come from). 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Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Dont go unless you want to be ages waiting for food. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. We've had quite a lot of families already come down to have a go on the ice. Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. This website is using a security service to protect itself from online attacks. Seasonal items available, including a huge range of LED scenes/vehicles. We shall visit again soon x. This means that we may include adverts from us and third parties based on our knowledge of you. By now you are in the garden centre and . The salad was very uninspiring, with no dressing. Wet & Brown Lettice leaf's. Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. bretby garden centre burton-on-trent . The tomato although looked cooked was completely raw. called in as we were staying locally (knights lodges) at lunch time. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. (HTTP response code 503). Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Get quick answers from Planters At Bretby staff and past visitors. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Your IP: It was swimming in grease. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. queues to order were VERY slow moving. New menus, again, because there has been another price increase. It was only just gone 3pm and they're open until at least 5pm. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. please bretby have it all year round. My husband was disgusted with the standard of the breakfast. Not usually one to complain but poor service and poor portions. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. more details. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. I know the intention is good but they looked so forlorn and very very sad. Get contact details, videos, photos, opening times and map directions. We visit regularly and have never been disappointed before. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Husband tried the special, cottage pie, cleared the plate! If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Tools located, plants chosen. The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. Hopefully, just a bad day. What Types of Materials are Ideal for a Greenhouse. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. the food we got was freshly made and tasty. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. 171. Budding skaters can get onto the ice until January 7. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Popped in a few times for a cuppa and slice of cake, also good. I love black pudding - half a piece on the plate. Theres always a relaxed atmosphere while browsing but I have to say the last couple times Ive visited, there seems to be loud music playing from speakers where the ice rink normally is. Thank you for taking the time to review our Garden Centre Restaurant. Unfortunately I didn't time it! Learn how to create your own. Planters at Tamworth & Bretby | Planters Garden Centres We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. told Well we are busy. Didnot taste as expected. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Seasonal items available, including a huge range of LED scenes/vehicles. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. The action you just performed triggered the security solution. Thank you for taking the time to review our Garden Centre & Restaurant. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that.