MAIN: 303-987-7000, Lakewood Together (engagement portal for projects & issues), Lakewood Speaks (comment on agenda items), Community Development Block Grant Program, Tips for participating in City Council meetings, Report complaints, get answers to questions. LS Marketplace Make A Payment Court Fines & Costs Emergency Medical Services Parking Tickets Pet License Property Tax Water &/or Sewer Communications News & Media Press Releases Newsletters Watch LSTV Public Safety Crime Mapping Neighborhood Watch Program Programs & Services Public Safety Notifications Weather Safety/Emergency Information Resources lakewood noise complaint. This chapter shall be known as the Lakewood noise control ordinance. Expired registration violation, bring current DMV registration. The Sheridan at Lakewood Ranch is a for-profit 142-bed assisted living facility located at 11705 Evening Walk Drive, Bradenton, Florida 34211. Lakewood Ford has had my vehicle since August 26th. The Sheridan at Lakewood Ranch cited for defiencies. endobj
The NJDEP promulgated noise regulations to control noise from stationary commercial and industrial sources in 1974, pursuant to the Noise Control Act of 1971, N.J.S.A. *In cases of Domestic Violence, the victim shall receive a copy of the police report at no cost. after the Its not a real dating site. They may also issue warning notices in response to . Neighbor has a basketball hoop in front of his driveway. Yes, so the public storage in lakewood wa. Persons who are not listed as parties on the report will not be able to purchase a report, Patrolling the community for criminal activity or safety hazards, Non-Hazardous directed patrol assignments, Have at least a C or 2.0 grade point average on the last report card issued, if still in High School. We have been successful in hiring talented individuals from diverse backgrounds who are committed . #storm #lasd #searchandrescue. Peloton Acquires Tonic, Walter Payton College Prep Acceptance Rate, Nau Homecoming Weekend 2020, Newcastle Nhs Trust Values, Pleasant Grove Mortuary Obituaries, Advantages And Disadvantages Of Digital Currency, Health Access Thorncliffe Park, If construction noise continues to interfere with the quiet enjoyment of your apartment after reasonable measures were taken, then you may be able to pursue a constructive eviction and break your lease. This is not in alignment with any of the neighboring counties, and is higher than Hillsborough Countys acceptable industrial at all times limit of 70dBA. Otherwise, call the Police Department's non-emergency number at 303-288-1535. Is red tide present at your favorite Florida beach? Users should contact the city clerk's office for ordinances passed subsequent to the ordinance cited above. The program provides an opportunity for residents to safely dispose of prescription drugs and Sharps (needles): Contact Lakewood Station to find out the next scheduled date for Drug Drop-Off. The explorer academy consists of approximately 184 hours of instruction during 18-weeks of training on Saturdays. If your vehicle has been towed or impounded by a Deputy from Lakewood Station, call (562) 623-3500 to check if the vehicle can be released. Measure Noise Level At Home With Decibel Pro App. Applications Tickets/Fees/Driving Our greatest asset has always been our people. The primary Mission of Parking Enforcement Detail (PED) is to ensure the residents of the unincorporated areas of Los Angeles County are provided with expeditious vehicle movement to help allleviate parking congestion, improve the availabliity of parking choices, and to assist the communities in addressing all parking related matters. Are there more visitors than ever in Bradenton, Sarasota as peak season approaches? When footage of. Excessive noise. c 183 8.] noise enforcement and expanded enforcement provisions as compared to the State Code. 12650 Detroit Ave. 9EgyI)G/. The plot shows a similar pattern on weekday nights as on early mornings: the number of noise complaints rises dramatically after about 8 P.M., peaks between 11 P.M. and midnight, and then falls . Example: You can find the phone number for this hotline by searching your county, followed by a "non-emergency phone number.". Lakewood Animal Control's goal is to help resolve the problem by encouraging neighbors to work together to find a reasonable solution. Two full-time Animal Control Officers cover Lakewood, DuPont, and Steilacoom. Lakewood City Hall: To file a complaint, Animal Control will need your full name, address and phone contact information, a detailed description of the animal, exact address, dates, times and duration of the violation. 74-133. Under Penal Code 415 PC, California law defines the crime of disturbing the peace as doing any of the following:. Kennys Tow (562) 925-9531 Short Title, Policy and General Definitions 9.52.010 Short title. Contact your local council to find out about their noise complaints process. ask you to complete a log or diary listing the times and dates, duration and type of noise. 303-987-7173
Subjects covered include community relations, criminal law, firearms safety, narcotics control, police procedures and weaponless defense must be mastered. This is about regular residents having a right to an environment free of excessive noiseand disturbances from low frequency noise.. An investigation was conducted at this ALF by the Florida Agency for Healthcare Administration during 2019 following a report of complaints. Information on overgrown vegetation and noxious weeds, overgrown shrubs and trees. If you contact the police, they will come out and inspect the noise themselves. I was charged $362.59 plus tax ($394.14) to replace a single element in my hot water heater. c 183 7.] 12-95, also attached.) NOTE TO COMMENTERS: We read all comments made here but must approve them before they will be posted. O-86-42 1 (part), 1986). Different councils may deal with noise complaints differently. It seems that maybe this has happened before, and to a Ford engineer specifically. 12650 Detroit Ave. I have received 4 noise complaints and they call the cops on us all the time. Noise at night: warning notices. After public comments were heard, Draft 2 stripped these same citizens of what few rights they had left. To receive a copy of a criminal report, you must either be a party listed on the report or the listed victim. Disclaimer: The city clerk's office has the official version of the Lakewood Municipal Code. Specific prohibitions. 9.52.020 Declaration of policy. They may: ask you to complete a complaint form. Contact Animal Control if a neighborly conversation is not possible or if you have spoken to them and the problem persists. We have tried to communicate with the neighbor but he will not work with us. The more prolonged noises are above 70 dB, the more likely that complaints will start rolling. We use intelligent software that helps us maintain . Information on trash and outdoor storage on private property. The Volunteer program consists of members from the community who have demonstrated a willingness to maintain a high quality of life in the area they live in. Along with that, make it clear that. Any reasonable person of ordinary sensibilities can see the error. It is declared that at certain levels, noise is detrimental to public health, comfort, convenience, While Texas law gives cities the ability to create local laws regulating noise, counties do not have the same ability. Basically, the best way to handle the situation is to inform the "complaining resident" that he needs to call 911. Please review the following suggestions to deter barking: Animal Control suggests speaking with the animal's owner about the ongoing disturbance. (Section 12-94 is attached.) Editorials and other Opinion content offer perspectives on issues important to our community and are independent from the work of our newsroom reporters. (Ord. Bring your citation and required documentation to the front counter. member, you will always work with at least one partner. It is affiliated with the special interest phase of the Boy Scouts of America. Lakewood Police Department 9401 Lakewood Drive SW Lakewood, WA 98499 (253) 830-5000 policefrontdesk@cityoflakewood.us Hours: Monday-Friday: 8:30 a.m. to 5:00 p.m. Otherwise they would know that constant low frequency noise is unacceptable in the 50 to 60 decibel range, unacceptable when it is audible from 25 feet, and unacceptable when it is tonal in nature; all protections which were removed from the new ordinance. Provide the source of the noise, the person responsible and what time of day the noise occurs. This recent time I Called my neighborhood store which when I picked up my found out it went to the call center. It is on his property. To participate in the program, applicants must meet program eligibility criteria and agree to all participation conditions. playing excessively loud music,; fighting in public, or using certain offensive language or fighting words. The Lakewood Sheriff's Station claims that it responds to complaints about loud parties, bands, and similar disturbances. GOGov - Citizen Request (CRM) and Code Enforcement software To file a complaint, Animal Control will need your full name, address and phone contact information, a detailed description of the animal, exact address, dates, times and duration of the violation. Citation corrections and vehicle inspections are available at the front counter of Lakewood Station. It is sad to hear that two non-elderly staffers have died at the Manatee County building due to COVID-19. I cancelled my 6 week membership on time. 3.3 Give A Warning. These individuals have assumed responsibilities that require them to achieve a higher level of public trust. This form is for general information only, please allow a few days to process. members complete are: VOP training is required and will be provided before field assignment. Please Note: Animal Control
Comments about noise or other disturbances may be directed to the JBLM Garrison Public Affairs . Employee Log-in. And since my new neighbors have moved in March 2018. Many dogs bark when you are not at home. Lakewood Sheriff's Station (562) 623-3500 5130 Clark Avenue, Lakewood CA 90712 Contact Lakewood Station Serving the areas of: City of Artesia, City of Bellflower, City of Hawaiian Gardens, City of Lakewood, City of Paramount, Unincorporated Cerritos, Unincorporated Long Beach. I ordered my food online! +File a noise complaint online Animal noise, especially barking dogs, is a common problem in neighborhoods. Report complaints, get answers to questions(Barking dog complaints can not be anonymous). Disclaimer: This Code of Ordinances and/or any other documents that appear on this site may not reflect the most current legislation adopted by the Municipality. 70.107.080 Exemptions. by mail - JBLM Public Affairs Office, Box 339500 MS 14A, Joint Base Lewis-McChord, WA 98433. Heres how to check the conditions, He found a clam on a Florida beach to make some chowder. If your noisy neighbor is a renter, you could make a noise complaint to the landlord and let them take care of it. Date of incident: $1$/$2$ To report a noise violation: Call 3-1-1 or (253) 591-5000 Report online For response to on-time noises or general neighborhood disturbances: Call Tacoma Police Non-Emergency at (253) 287-4455 For other code compliance inquiries, contact the Code Compliance Supervisor: DeJa Irving (253) 573-2596 Was this page helpful? Volunteers have an opportunity to learn about law enforcement, and with their unselfish acts of community service, help improve law enforcement services. File your accident report online. If you can still hear the music, you should file a noise complaint. You may also call our Noise Complaint Hotline at (562) 570-4126 to start the process/report the disturbance. The sharps (needle) container is located just outside the Lakewood Station entrance. ask you to write a letter or send an . All the kids from the neighborhood and outside the neighborhood use the hoop. Important changes were made after the public viewed Draft 1 of proposed changes at the workshop. The City of Lakewood, California is a diverse family-oriented bedroom community of beautiful tree-lined streets, neighborhood parks, a large regional shopping center and many small businesses. It has gotten so bad that they call on my family if we start walking in our house. Manatee County, exactly where is the adequate provision for the abatement of unnecessary sound because we cant find it? Mayor Georges Update on the Downtown Development, Watch the Clean Water Lakewood Update Live Tonight at 7:00 PM, Interceptor Tunnel Rehabilitation Project. The Lakewood Municipal Code is current through Ordinance 779, passed November 21, 2022. Lakewood officials, concerned about noise, are looking at options including establishing a quiet zone that could silence trains but cost millions of dollars in additional crossing safety equipment. The sonic in Tacoma on s. Tacoma way Our @MontroseSAR @LASDSAR @AltadenaMRT @malibusar @Resqman search and rescue teams are always here to assist. [1974 ex.s. <>stream
It is pretty common to keep that 70 dB threshold in mind when looking at noise levels in residential areas. COVID-19 Updates News and Stories February 22, 2023 Training: After acceptance into the program, initial training for our new explorers takes place at the Sheriffs Academy, located at: 11515 South Colima Rd., Whittier. Lakewood City Hall: This helps our Department to better achieve its goal of serving the community. Otherwise, you can call the non-emergency line to file your complaint. This program performs primarily nonhazardous duties, which are currently performed by patrol deputies. I received a message stating my order was on hold after I We ordered a large 3 topping special for $10.00 on $1$/$2$. PED shall protect and with fairness, apportion scarce parking spaces for all legitimate vehicles by insuring those who violate parking regulations are properly addressed through the California Vehicle Codes (CVC), the Los Angeles County Vehicle Codes (LACoVC) and other various municipal codes. In order to request a report, please call (562) 623-3500 prior to arriving at Lakewood Station with the file/report number of your case, to check if the report is available. Employee number: N/A Had said that I made a payment on april 30, 2021 which I did they Saturday Nov. 10 2021 I was in the Hobby Lobby in Lakewood, Wa. Lakewood was awarded Tree City USA, Sportstown and Playful City USA honors for its urban forest and robust park and sports programs. Lakewood, CO 80226
7Z^={Y&P!N |*D!r_-&&~SQQrnBs Method 1 Approaching Noisy Neighbors Download Article 1 Find out who is responsible for the noise. These codes provide regulations to safeguard life, health, property and the public's welfare. Its primary purpose is to provide through actual experience, a means by which young men and women may determine if they would like to pursue a career in law enforcement. What Is An Acceptable Noise Level. Kruger Tow- (310) 639-3107 Request a language not currently offered. have died at the Manatee County building due to COVID-19. How to apply Contact Lakewood Sheriffs Station at 562-623-3500. I have been paying for a loner car this entire time because they do not offer loner cars. City of Lakewood
Please avoid disclosure of any personal health related conditions as this request may be subject to the Ohio Public Records Act. It shall be unlawful for any person to make, continue or cause to be made or continued any loud or excessive noise which unreasonably interferes with the comfort, response, health and safety of others within the jurisdiction of the city. Please call the Lakewood Sheriff's Station at 562-623-3500, or better yet email them directly so you have a written there is a record of the complaint. Espaol PDF. Restricts the hours that noise from construction and/or lawn/ground maintenance are allowed, from 10:00 p.m. to 7:00 a.m. on the weekdays and 10:00 p.m. to 9:00 a.m. on the weekends You must be able to identify the animal causing the disturbance. Call your County and State legislators. This could include making mention of instruments, revving engines, microphones, televisions, radios, and more. Problems submitted will typically be received during our normal business hours of 8:00 AM to 5:00 PM, Monday through Friday. Sec. For persons living within Tacoma's city limits: City of Tacoma Human Rights & Human Services at (253) 591-5151. lakewood noise complainttraffic signal warrant analysis example. They will also provide specific instructions on how to file the complaint. This is for their safety as well as the safety and responsibility of the Department. Ask them to give you the forms needed to file this complaint. Store is in shambles, it looks like there was an earthquake and everything got knocked off the shelves which My husband and I have been Geico customers for close to 20 years. Your neighbor's dog barks at all hours of the night, keeping you up and agitated. But when they arrived, several partygoers outside the house told them Broward County Sheriff Gregory Tony was attending the bash. Dogs bark for many reasons, including boredom, neglect, loneliness or protection of its territory. 13:1G-1 et seq., was enacted in 1971(The Act) . We read all comments and must approve them before they appear on this site (like any on line publication) In order for us to even consider posting your comments we require the following info in your post: (1) your email or phone number so we can contact you with questions and clarifications (2) If you are a registered Lakewood voter and resident (3) if you are an elected official or (4) government employee (and if so for what entity). If the music has reached the point of being unbearable, you can always call the police. Report an Accident. So my wife was working for this rite aid for about 5 years. 4,202,049 reviews on ConsumerAffairs are verified. Lakewood Station contracts with the following tow companies: Area: Lakewood, Bellflower 930 Tacoma Ave. S. Tacoma, WA 98402 Phone: (253) 798- PETS (7387) Email Animal Control (Please do not use for complaints) Lost or Found Animals Animal Complaints Animal Noise Complaints Regulation and Enforcement Potentially Dangerous or Dangerous Animals City of Tacoma Animal Control Animal Adoptions Vet Clinic Supplier Roster All rights reserved. MAIN: 303-987-7000, Lakewood Together (engagement portal for projects & issues), Lakewood Speaks (comment on agenda items), Community Development Block Grant Program, Tips for participating in City Council meetings, Report complaints, get answers to questions. Oct. 24, 2022, at 4:05 p.m. Rights Dealing With Nearby Construction. The deputies were following up a noise complaint issued by the neighbors of a home in Parkland, Florida, on March 27, according to the South Florida Sun Sentinel. It also opens an important avenue of understanding with an energetic, concerned society of young people. You can choose another language in the top bar of our site. The County of Los Angeles Volunteer program offers volunteers an opportunity to be involved with nearly every aspect of a station. Every person in the neighborhood should try to stay away from anything that will go above that threshold for too long. Connections Drop-in Snow Downtown Development Interceptor Tunnel Rehabilitation Project Accountability & Sound Governance E-Newsletter Sign-Up Lakewood Magazine Yes he is right he took money from two of my friend as well and block us from Ms. Allen did not offer me a refund, only a replacement kitten. Users should contact the city clerk's office for ordinances passed subsequent to the ordinance cited above. Penguin Windows met with us yesterday and 2004-2023 ComplaintsBoard.com. Users should contact the city clerks office for ordinances passed subsequent to the ordinance cited above. If you are approached by either a neighbor or an Animal Control officer about an animal noise issue with your pet, it is important to correct the problem quickly to avoid a summons. The Police respond to excessive noise complaints and if there is any legitimacy behind his complaints, the Police will sort everything out and issue noise disturbance citations when necessary. 6,325, Lakewood Station, Los Angeles County Sheriff's Dept.Official.Cities of Artesia, Bellflower, Hawaiian Gardens, Lakewood, Paramount https://t.co/tZW9UnIWjB, We would like to remind our countys residents to hold off on any hiking activities in our local mountains until the storm has passed. This field is for validation purposes and should be left unchanged. When the report is ready, come to the Lakewood Station lobby and pay the current fee for the report. (Code 1977, 17-3102) Sec. Mr. Cs Towing (562) 594-5921 ; The full text of the statute reads as follows: 5050 Clark Avenue
You must be able to identify the animal causing the disturbance. They are also responsible for responding to animal cruelty reports and pet shop/kennel inspections. Information on unlicensed inoperable vehicles on private property. (216) 521-7580, Example: Yes, I would like to receive emails from The City of Lakewood, Ohio. Spoke to the office personnel and returned my pass key. Recodified as RCW 70A.20.080 pursuant to 2020 c 20 2032. junio 16, 2022 . A person shall not engage in loud and boisterous conduct or the playing of radios, musical instruments, sound, or music systems, or the activation of sound producing electronic or mechanical devices such as generators, in such a manner, and at such times, so as to unreasonably disturb other persons. This is an election year. (You can unsubscribe anytime). Consul General Of Turkey visits LASD Search and Rescue Team There is a common saying in the Los Angeles County Sheriffs Department (LASD): The Bear Goes Everywhere. They do not place themselves in a position of danger. I wish I would have run across this page before we began working with these Rite Aid can be a great place to work and shop. [2020 c 20 1326; 1987 c 330 749; 1974 ex.s. 70.107.070 Rules relating to motor vehicles-Violations-Penalty. If you need emergency services or a complaint that needs to be addressed quickly, please call 911 for emergencies and (216) 521-6773 for non-emergency public safety concerns According to FindLaw, one way to do this is to give your neighbor a copy of the local noise ordinances with the relevant parts underlined or highlighted. Every noise complaint costs, both emotionally and financially. If you are looking for information about a traffic accident report or need a copy, call 303-287-2844 or visit buycrash.lexisnexisrisk.com. Neighbors and Noise FAQ Answers from self-help legal publisher Nolo on how to handle noisy neighbors. They used my credit card and opened an account with their name. Councils can investigate complaints of statutory nuisance to tackle noise produced at any time of day or night. If you need emergency services or a complaint that needs to be addressed quickly, please call 911 for emergencies and (216) 521-6773 for non-emergency public safety concerns. Please Note: (Exemptions are listed in Sec. Restrictions on receiving a copy of a Sheriffs Report: The Los Angeles County Sheriffs Department, in conjunction with the Los Angeles County Public Health Department, has created the Safe Drug Drop-Off program. Florida's Green Cove Springs Dragway came under fire recently when a local resident, Peter Swanson, who purchased a home in the area in 2013, approached the City Council with intentions of bringing a halt to the noise emitting from the Green Cove track, which is owned and operated by 71-year old Peter Scalzo. To view this site, Code Publishing Company recommends using one of the following browsers: Google Chrome, Firefox, or Safari. In London, they surged by 50% in 2020 and 2021. Sign up to receive messages by email & text message. TPD needs to verify the noise is in violation of the ordinance. O-86-42 1 (part), 1986). Report complaints, get answers to questions In order to obtain a vehicle release, you must be the registered owner of the vehicle and must bring a State-issued drivers license. Bring your dog inside the house when you leave. Officers strive to enhance and safeguard the quality of life of our community through education, guidance and enforcement of city codes. We will not reveal any personal information other than the above info. 6- 14 kids playing, each will have their own ball, all these kids have . The trainees are required to undergo drill and physical training, in addition to their classroom work. Unfortunately, the subjective nature of this type of disturbance can lead to hard feelings between neighbors. 17406 Woodruff Ave., Bellflower CA 90706, Area: Paramount Obviously, those commissioners who approved the ordinance have never heard or been subjected to hours of loud constant noise coming from their commercial neighbors. It is possible that we have not even seen the worst of it yet. Reports say that Giuseppe Del B., an elderly Italian man, shot Sinan F. at around 7:30 a.m. Wednesday in front of an apartment building in which they lived. @LACoSheriff encouraged our @LASDHQ personnel to participate and raise funds for the Special Olympics. See the resources below for more information. These changes were clearly made to shut down any complaint that a regular citizen could make concerning constant loud commercial and low frequency noise. Contact Us Airport Contact the Airport Physical Address 11755 Airport Way Broomfield, CO 80021 Phone : 303-271-4850 24-Hour Airport Operations Phone: 720-352-0395 Important operations or maintenance issues only Noise Section Contact Information Airport Operations Specialist Phone: 303-271-4874 Hours Put the dog in a confined area, such as a temperature controlled garage or kennel area. How do I request street sweeping or other signage for my neighborhood? To receive a copy of a traffic collision, you must either be a party listed on the collision report or an employee of a representing insurance agency. Submit a Code Violation Online! 2019 - Los Angeles County Sheriff's Department, International Liaison Unit Consulate Application, Mission Statement, Creed, and Core Values, Consul General Of Turkey visits LASD Search and Rescue Team, https://lasd.org/wp-content/uploads/2023/02/Post_Turkey_main-1024x554.jpg, https://secure.gravatar.com/avatar/d17acab79bb8806a81f70b6402a24315?s=96&d=blank&r=g. Lakewood, CA 90712, 1-562-866-9771
10821 Bloomfield Ave., Los Alamitos CA 90720. View on Map. Contact Information: Animal Control 303-987-7173 Zoning: Land use regulations, landscaping, etc. 5 0 obj
Noise is generally excessive when it reaches a certain number of decibels above the ambient level for the time of day. (You can unsubscribe anytime), Photo Credit: Aerial Agents / aerialagents.com, Mayor Georges Update on the Downtown Development, Watch the Clean Water Lakewood Update Live Tonight at 7:00 PM, Interceptor Tunnel Rehabilitation Project. The program also provides the Sheriffs Department with additional human resources. Some of the tasks V.O.P. In Manatee County's desire to stop all citizens' noise complaints, they took input from various county agencies, then raised the decibel limit to a ridiculously high level of 72dBA-77dBC. As is typical of the Lakewood official city website it offers very little specific information so we have had to obtain the information from other sources. However, as I've emphasized in my article about playing music late at night, remember to call the number for non-urgent complaints. Follow Real-time updates and all local stories you want right in the palm of your hand. Animal control does not take anonymous complaints. Election ballots are nothing to joke about | Letter to the editor, I challenge you to print this without editing my letter to you! | Letter to the editor, Parking limits reveal Holmes Beach leaders lawlessness | Letter to the editor, Holmes Beach has become mean. Its time to fire the police chief | Letter to the editor, Holmes Beach police chief refutes accusation of meanness | Letter to the editor. Stroud Council had 57 noise complaints between 22 March and 20 April this year - many more than the 14 it received during the same period in 2019. Training is the key to a happy, well adjusted dog. If you would like to see something done about all these loud vehicles so you are not constantly assaulted by loud noise, give the Chief a call (241-0951). The Lakewood Municipal Code is current through Ordinance 779, passed November 21, 2022. This mode makes the system 10 decibels quieter. As a last resort, you may want to get your local police involved. xZ#OZM$@ yn++K^Y7s%nf-KYu"N^]qejTw{\.5tG'{%eq}q|}|_^-epixOR).c~h;VD$~f#yib=E[|ZM8+c^2c~nyKZB8?]jRM4Zy
U7E*D{dzt-k3Ae;74&J Hi, I am from Germany and purchased a membership in 2014. Information on parking regulations for boats, commercial vehicles, trailers and RV's. This includes barking dog complaints and dead animal removal. Made my payment with a credit card and TB supposedly confirmed it. I'm sure he would like to hear from you. Contact Information:
Anti-bark collars are another option when used responsibly. A California Non Profit Association | Demanding action and accountability from local government. These codes provide regulations to safeguard life, health, property and the publics welfare. This is how every single company in this country handles these types of Eliza at lakewood won't give me my own 21.87 cents of shoes I returned Suite Choice Vacation Condominiums - No Refund (Bait an Switch), Eurodate.com - The exorbitant charge of dating sites, Publishers Clearing House / PCH.com - PCH is stealing your money from shipping charges, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free.