For tickets to events located in Canada, the Service is provided by AXS Group Canada. Took about 5-6 weeks and lots of following up but did get all my money back. SEARCH/NO EXPECTATION OF PRIVACY. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. What does insurance on concert tickets mean? Official Tickets and Your Source for Live Entertainment | AXS.com Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. How do I get my AXS Premium tickets once I complete my purchase? These documents are require to process your application and you are unable to submit your application without these documents. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Mastercard, date running time selected at the russian of purchase. Besk vr hjlpsida fr mer hjlp och support. How do I file a claim and get a refund if I have ticket insurance? AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. If you are purchasing a resale ticket (i.e. Please read this Agreement carefully, because it is a contract that affects your legal rights. NEVER AGAIN! However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. We all hate lines. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Below are some pointers we hope you'll find useful! Are AXS Premium tickets sold for every event? Therefore, we ask for: A completed medical confirmation form. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. OH MY FUCKING GOD! Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? All ticket prices for events that occur in the United States are stated in U.S. Almost fell for the scam myself until I saw this. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Date on which medical attention was first sought for illness/injury? Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? I realised I was too late for the standard entry tickets, as they had all sold out. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please note: The account holder is liable for bank charges levied by the receiving bank. You are solely responsible for making a purchase, based on the information provided on our Service. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Create an account to follow your favorite communities and start taking part in conversations. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. So please be as cautious as possible when going through AXS. A refund AXS the company right which she bought the tickets sent via an email telling. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. Performed analyses related to call center and ticket insurance costs. PROPER CONDUCT. Listings are not considered retracted until they have been processed and a system confirmation has been issued. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. . Footer.languageSelector.ja-jp.region Yes - If customer is prevented from attending because of a government mandate, this is covered. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Why you might ask? The availability of tickets is subject to change. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. Please note that further documentation may be required following our review. She also helped out with another refund I needed and was so quick. The refund will be issued to the Payment Method on file. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Because almost every single time I go through them, its a battle to obtain my ticket. You are urged to review all pages displayed during your completion of a purchase. By clicking Next, you agree to the AXS.com Terms and Conditions. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. By Insurance Site July 2, 2022 July 2, 2022. Individuals in possession of a recording device are subject to confiscation and/or ejection. We act as a sales agent for our Client. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Are you looking for comprehensive cover for Covid cancellations? If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Seller fees on the Service may vary. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Cookie Notice I bought these from AXS . in the event description page, in pop-up boxes, or in an email). Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. You have chosen AXS Mobile ID as your method of delivery for your tickets. UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. Please note that orders are processed only after a billing address and other billing information has been verified. With a simple integration this product has gone from strength to strength enabling AXS . Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! I cannot access the Insurance company. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. ADDITIONAL TERMS. Official Tickets and Your Source for Live Entertainment | AXS.com We appreciate your patience during this unprecedented time. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Thanks for signing up for the event guide! They lure you into buying the insurance but little did I know that a refund will be issued . Please visit our help page or contact customer support for assistance. and now it says "refund pending". In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. A scan or clear photograph sent by email is acceptable. Have now given up. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application.
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