We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci We use cookies to make wikiHow great. the exact pickup location and times. Copyright 2021 by Sukhinder Singh Cassidy. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. How do I get my tickets back if they didn't sell? His digital chapbook, The Internet, was also published in TL;DR Magazine. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Founder oftheBoardlist, Former President ofStubHub at. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. Eric Baker Founder. customersupportuk@stubhub.co.uk. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. 2 if you have questions about buying tickets. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. In February of 2020, we sold StubHub for $4 billion. Call 1-866-788-2482 to speak to a customer service representative from StubHub. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Call 1-866-788-2482. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. Picking up your tickets at one of our Last Minute Service Centres? StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. This article was co-authored by wikiHow staff writer, Eric McClure. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Find startup jobs, tech news and events. StubHub will refund your money if an event is cancelled or moved. Search through past posts using the search bar at the top of the forum page. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Arnaud Collin Global Head of Marketing. We would be the company acquired, not the ones doing the acquiring. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. stubhub inc. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Events Parking. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. It's often the quickest way to sort something out. To subscribe, click on the button below and copy the URL into an RSS reader. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. By using our site, you agree to our. Stubhub, Inc. operates as an entertainment ticket agency. He was thrilled to be buying his old company back fourteen years after hed left it. StubHub is an eBay company (NASDAQ: EBAY). I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Personally, though, I found it disappointing. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". I ordered tickets but can't view them online even with the access code. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Give us a call if you need help with something urgent. In 2018 and 2019, eBay faced mounting pressure from shareholders. form" and let us know how we can help you. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Restrictions apply. The more I learned about StubHub, the more excited I became. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. 1 if you bought tickets and you have a problem with them. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"