Ordered it on Monday and it was delivered on Tuesday. Over 90 off RRP. Search for local Shoe Shops near you and submit reviews. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. For full terms and conditions see here. Get 60% off instantly: Footasylum discount codes } Finder CA As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Since Footasylum doesn't have a customer service number I had to text them. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Ordered standard delivery, was dispatched the next day & arrived the day after. Stay ahead of the game with the latest trainers and clothing from Footasylum. I messaged a few guys initially who were very slow to respond and inresponsive. Highly recommend and will definitely buy from Zavetti again. This is the last thing I buy from footasylum from here on. We also ensure all reviews are published without moderation. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Avoid this store at all costs. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. It's your job. Footasylum is a leading UK retailer of fashion streetwear and sportswear. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. I brought some trainers and returned them just before the 28 day period which was allowed for returns. If valid, the page will refresh and your total will be updated accordingly. Find out how we combat fake reviews. The kind your customers really want. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Over 90 off RRP. Anyone can write a Trustpilot review. 299.99. Replies to negative reviews in < 24 hours. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. 3 ratings with the average rating of 4 out of 5 stars. Companies can ask for reviews via automatic invitations. " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed . We often link to other websites, but we can't be responsible for their content. Reordered again Sunday afternoon, Monday morning was here. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. A simple full refund is all I wanted from the first time I was messed around!! In real life, they are dull, boring and have no character at all. Hey Karl!Thanks for taking the time to leave us a review. How does Footasylum deliver? - Reviews Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! OG Stack Longline Puffer Jacket. Full price items only. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. The lady at the till was no better. Leave this blank if you'd like to publish your review anonymously. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Only response was we would receive a call within 8 hours - that was two days ago! 20%. It needs to be unworn or unused and still have the original tags. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. * One or more of these files was not uploaded due to an invalid file type. Next time it will be JD SPORTS for my next purchase. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Code Expires. A pop-up box will appear revealing the code. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Reply from Footasylum Jul 14, 2021 Hey! Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Easy! They also offer a WhatsApp device but it doesnt work. Manners cost nothing. We also ensure all reviews are published without moderation. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Footasylum Reviews | Read Customer Service Reviews of www.footasylum I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Tommy Jeans. By using a. Footasylum has collected 369 reviews with an average score of 1.86. . I was taught to value customers, no matter what job I was in. One very disappointed son this Xmas! !spoke to Edge lane store about colours in crocs. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Thanks. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. We use dedicated people and clever technology to safeguard our platform. Quality, style and value superb. Just noticed that the box they have sent them in isn't for the correct trainers. Order placed Sunday afternoon and delivered Monday afternoon. Difficult, posted 2 weeks ago Get Discount. We are so glad to hear you are happy with the service. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. - Rebecca Jones, posted 1 year ago Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Find out how we combat fake reviews. 28 Feb. Up to 60% off at Footasylum during the half term sale. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average I received a faulty product, Footasylum returns were not at all 'easy' or 'simple' as they claim. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Companies can ask for reviews via automatic invitations. There was a problem. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They have sent them back to me and are refusing a refund. Got them cheaper than any other website. Ordered coats for 2 of my sons in the sale. 10/10 will not be using footasylum again. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Please note that we may share your email with the company to verify your order. Discount. Great sale and super quick on delivery. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. It's your job. Great to hear that the parcel arrived so quickly. Within 5 Days. If you miss this window, youll have to go through the returns process. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Restrictions apply. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Christmas Delivery & Returns - Footasylum Perfect from start to finish. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. Ends: Mon 6 Mar 2023. 3. My Returns - Footasylum.com Hey Karl!Thanks for taking the time to leave us a review. First and last time I will use this company. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. !spoke to Edge lane store about colours in crocs. International Returns Most Popular I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Was my daughter's main present - I'll never use this establishment again and urge others not to as well. If this was my store, they would all be sacked. Footasylum on the App Store Treated myself to some new trainers and jogging bottoms in the sale! very helpful as Liverpool didnt answer the phone. Useless. Was looking everywhere but at her customers. 1. Greater than 75%. She got the problem sorted in minutes. Delivery to Australia was super cheap and very very fast! Which are the instant chat and the WhatsApp!! One very disappointed son this Xmas! We need your email address to verify that your review is genuine. We hope to see you shopping with us very soon. They all fit perfectly. Over 90 off RRP. 2023 Trustpilot, Inc. All rights reserved. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. - Kristy Smitten, posted 11 months ago These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. They have sent them back to me and are refusing a refund. Package allegedly dispatched on 11th December and now reported as list in transit! Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. That is great news about the fast delivery.We hope to see you again very soon. This arrived within only two working days and all items were delivered intact and all there. Replies to negative reviews in < 24 hours. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! I have sent them back the undamaged trainers in a damaged box as I received them. 20% off selected items with this Footasylum discount code. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. 124.99. Absolutely fuming with this company. Email never arrived so ended up going to a store on crutches to get a refund. Treated myself to some new trainers and jogging bottoms in the sale! Was looking everywhere but at her customers. Which are the instant chat and the WhatsApp!! Companies can ask for reviews via automatic invitations. Companies can ask for reviews via automatic invitations. 10% off at Footasylum on first orders with this promo code. Totally shocking service in regards to a faulty item that they . A simple full refund is all I wanted from the first time I was messed around!! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. This arrived within only two working days and all items were delivered intact and all there. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Verification can help ensure real people write reviews about real companies. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. Shocking company - bought two items trainers and sliders order value 100.28 never received. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Bought a pair of Boss trainers at the end of November 2022. Heres how it works. Round and round in circles. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. This will need to be done within 20-30 minutes of ordering. Yay! - Anonymous, posted 4 months ago I have worked in retail for over 15 years. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Footasylum discount code: 20% OFF in March - Mail Online What Is Nike's Returns Policy? | Nike Help It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. I have sent them back the undamaged trainers in a damaged box as I received them. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Looks like they have found the nearest spare tatty box to send them out in. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Footasylum doesn't deliver on Bank Holidays. Ordered some trainers at 10.30pm amd paid for next day delivery. 2023 Trustpilot A/S. We use dedicated people and clever technology to safeguard our platform. Perfect from start to finish. It goes against our guidelines to offer incentives for reviews. It goes against our guidelines to offer incentives for reviews. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Frasers Group reportedly offers to buy Footasylum Up to 50% . - KM, posted 1 year ago Asked for a pair of trainerscould not even tell what the guy said. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Email and text communication was prompt and efficient. Price was unbelievable for what I got! We hope to see you again very soon. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. - Anonymous. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. They all fit perfectly. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. I would definitely recommend and will be a returning customer. I will always order with footasylum I am very happy with the service and products. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Will not use again. They were dispatched quickly and delivered within a few days to Northern Ireland. Delivery to Australia was super cheap and very very fast! Find out how we combat fake reviews. Here are 8 tips for writing great reviews. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. | Read 2,661-2,680 Reviews out of 55,033 The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Tried to send Crocs back as they didnt fit my daughter. We are so glad to hear you are happy with the service. We also ensure all reviews are published without moderation. Round and round in circles. Accurate And Undamaged Orders. They have scribbled size 7 on it. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. To start a return, fill out the returns form that came with your order and follow the instructions on the form. Great sale and super quick on delivery. We hope to see you shopping with us very soon. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Ordered some trainers at 10.30pm amd paid for next day delivery. Please refresh the page and try again. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Ordered almost 400 worth of clothes for my son on the 12th of December! Also it was delivered to Republic of Ireland avoiding customs charges. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Next time it will be JD SPORTS for my next purchase. Never again. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Lancashire Thanks,Rebekah. Thank you so much. Thanks. Ends: Tue 28 Feb 2023. Ordered Nike trainers.
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